Social Sustainability

Supporting communities and empowering employees to spark shared value creation

Sustainable Solutions for Value Creation

Promoting Health and Safety for All
Ensuring the health and both the Process Safety and Personal Safety for passengers, employees and contractors
Customer Relationship Management
Supporting communities and empowering employees to spark shared value creation
A Diverse and Inclusive Workplace
Achieving sustainable growth driven by an inclusive culture and a diverse workforce

Workplace Health and Well-being

Aside from promoting a diverse and inclusive workplace, BTS Group deploys an employee-centric approach to support and enhance workplace health and well-being through the provision of benefits and special programs and privileges.

Child Care Centre

Parental Leave

Care Leave

Fitness Centre

Special Deals and Privileges

Employee Learning Centre

Anti-Office Syndrome Centre

Onsite Health Clinic

Lactation Zone

Visit 5.4 Human Resource Management in our Sustainability Report for more details about our employee support benefits and programmes.

Corporate Social Responsibility (CSR)

The strategic direction of BTS Group’s CSR initiatives aligns with sustainability-driven priorities from our 3M operations coupled with a clear integration of the United Nations Sustainable Development Goals (SDGs). Our CSR programmes all work to facilitate community participation and investments through our commercial operations, products, or services. Together, every respective project and initiative work towards a central purpose – to empower communities towards a more sustainable future for all.

To read more about Social and Community Development at BTS Group, explore our Sustainability Report FY2025/26.

Our Strategic Direction for CSR

The Board of Directors and the Sustainability Development Committee have endorsed the strategic direction for the Company’s Corporate Social Responsibility (CSR) initiatives. Extending beyond climate-related actions, the scope of our CSR activities concurrently supports various community investment initiatives focused on building resilience within the communities we serve towards environmental sustainability and socio-economic development. Coupled with active participation from employees, BTS Group’s CSR initiatives strive to cultivate a safe, inclusive and sustainable quality of life for society.

Visit Corporate News for more CSR news and Events

Sustainability Report 2025/26

Sustainability Presentation FY 2024/25

ESG Resource Centre

Sustainability Contact

BTS Group Holdings Public Company Limited
1000/9 BTS Visionary Park - North Tower 34th Floor, Phahonyothin Road, Chomphon Sub-district, Chatuchak District, Bangkok 10900
Telephone: +66(0)2 080 1000
Email: sustainability@btsgroup.co.th