Complaint Channels

The Company provides channels for all stakeholders to contact or express concerns or complaints directly to the Board of Directors through the Company Secretary Office:

Company Secretary Office

Tel: +66 (0)2 273 8611-5 Ext. 1525 or 1531
Fax: +66 (0)2 273 8610
Email: CompanySecretary@btsgroup.co.th

Internal Audit Office

Tel: +66 (0)2 273 8611-5 Ext. 1119
Fax: +66 (0)2 273 8616
Email: InternalAudit@btsgroup.co.th
Or please fill in your details below.

Complaint Form

In addition, the Company has launched the “Nuduan Chuan Chee Chong Hotline” campaign, which is an intake system operated by an unaffiliated service provider, as another reporting channel for any breach or a case of possible breach of the policies and guidelines under the Code of Business Conduct.

"Nuduan Chuan Chee Chong" Campaign

Tel: 1 800 292 777 or +66(0)2 677 2800
Email: tell@thailand-ethicsline.com
Post: P.O. Box 2712 Bangrak Post Office Bangkok 10500