Cookies Policy

Apart from customers' privacy policy, BTS Group Holdings Public Company Limited (the "Company", "we", "us", or "our") recognizes the importance of the protection of your personal data during your interaction with us through online channels. Your personal data which are shared to our Company helps us and our business alliances provide services and offer the best experience to you as you desire.

We use cookies and similar technology for the collection, use and/or discloser of data as part of our business operation as described under this cookie police of the Company ("Cookie Policy"), which shall be applicable to websites, mobile applications, social networking sites, online communication channels, and other means that we use for the collection of your personal data.

1. What Cookies are and why the Company uses cookies

Cookies are small pieces of data or text which are placed on your computer when you are browsing a website, and used for collecting and tracking your activity on website, analysing trends for the purpose of our website administration, tracking user's browsing activity, or saving user's setting. Some of the cookies are essential since they help maintaining normal function of the website. Other cookies also help us to understand your activity on website more so that we could improve your browsing experience, and update content to serve your needs for more comfortable experience on website. Cookies could safely remember your username and language setting as well.

2. Which type of cookies the Company is using

2.1 Essential or Strictly Necessary Cookies

These cookies are necessary for you to browse and use several features on our website, such as accessing safe space on our website. We use strictly necessary cookies to ensure that our digital services provide its basic functions correctly and perfectly.

General purpose platform session cookie, used by website engine. Usually used to maintain an anonymized user session by the server and site security purpose.
First-party Cookies
1 day
This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.
First-party Cookies
Expires after the browsing session (ie when the browser is closed)

2.2 Performance Cookies

We use performance cookies to calculate frequency and pattern of your site visits, such as your most visited page. We use this data to improve website efficiency and user experience.

_ga, _gat, _gid
This cookie name is associated with Google Universal Analytics – which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
Third-party Cookies
_ga expires after 2 years _gat and _gid expire after 1 day

3. How can you can control cookies

Most of internet browsers allow you to choose whether to accept cookies. If you reject, deleting or blocking cookies may affect your user experience. And without cookies, you may not be able to partially or entirely use features or functions of the website, or use of some functions may be limited. If you do not set your browser to reject cookie, the system will use cookies as explained above when you visit our website. If you wish to delete cookies, or change your mind, you could change your setting on your browser.

4. Our contact detail

If there are any queries about our use of cookies, please contact our Data Protection Officer (DPO) at:

Data Protection Officer (DPO)
BTS Group Holdings Public Company Limited
21 TST Tower, Viphavadi-Rangsit Road, Chomphon Sub-district, Chatuchak District, Bangkok 10900
Telephone: 02 273 8511-5 ext. 1113, 1114 Email: