Throughout the past years of business operations, the BTS Group has recognised that conducting any business is complicated due to the rapid change in economic conditions and market mechanisms, as well as consumer needs. The most important thing is the expectations of the stakeholders, which necessitates organizations to take more responsibility for the economy, society and environment. In 2017/18, the BTS Group consequently announced its corporate sustainability policy as a guideline for the 4 business units to comply with and implement. The guideline, covering the economic, social and environmental issues, is an important factor in the decision-making process in the business operations, adhering to transparency in accordance with good corporate governance practices, responsibility to the economy, society and environment, and stakeholder’s expectations. This is not only to generate long-term return on investment, but also to secure a sustainable society.
In accordance with the Corporate Sustainability Policy, the BTS Group has framed operation guidelines for the 4 business units in alignment with our Vision, Mission, Values, Strategies and Long-Term Goals, under the “City Solutions” concept for sustainable business development.
"The City Solutions concept"
is a sustainable corporate strategy for the BTS Group, covering economic, social and environmental aspects. It aims to synergize power and potential of all 4 business units to develop products and services that perfectly fit and respond to the city lifestyle. The BTS Group has adopted this concept as the foundation of corporate culture as a guideline for business operations.
- Good Corporate Governance and Business Ethics
- Long-term value-added and sustainable returns
- Integrating the power of business units to develop products and services that truly serve the needs of customers
- Delivering on-time and reliable goods and services
- Effective risk management
- Efficient and effective energy management
- Conservation and reduction of natural resources, including waste management
- Accident and Safety Management
- Enhancing well-being and fair treatment of employees
- Human resources development in the organization
- Supporting the quality of life and well-being of the community and society
- Respecting the rights of stakeholders and treating them with fairness and transparency
- Listening and responding to the needs of stakeholders appropriately
BTS Group Sustainability Strategy aligned with the “City Solutions” Concept
“Synergising the power and potentials across the 4 Business Units to encourage each one to enable business expansion and growth, as appropriate to its expertise and resources mainly driven by Mass Transit Business”
BTS Group has implemented its business in accordance with the sustainability strategy by synergizing the power and potentials across the 4 Business Units mainly driven by Mass Transit Business, the Group’s core business significantly affects a wide range of stakeholders. The Synergy aims to create perfect-fit products and services, providing the responsive city lifestyle in accordance with the “City Solutions” Concept.
Since commencing operations, the Bangkok Mass Transit System has proven itself by not only raising the international image of Bangkok, but also relieving traffic congestion and reducing transport energy consumption. Additionally with the principal role of Mass Transit provider, it supports the framing and direction of city expansion, as well as linking satellite suburban areas to the city center with faster transportation.
BTS Group has recognised the importance of participation at every level in the development of the city of the future, designed for living in balance and harmony. The city expansion helps facilitate more convenient urban lifestyles, which in turn forms part of the foundation for sustainable economic growth. Consequently, BTS Group has implemented and framed the Corporate Sustainability policies in a unified manner across the 4 core businesses of Mass Transit, Media, Property and Services, with all parties focused on achieving the same goals, as appropriate to their expertise and resources. All parties are required to conduct business with transparency and fair practice, giving importance to environmental management, living quality of employees, society and community, as well as providing a balance between the economy, society and the environment.
BTS Group contribution to the Sustainable Development Goals - SDGs
BTS Group supports the United Nations Sustainable Development Agenda. In 2017/18 all 17 Sustainable Development Goals (SDGs) were considered and it was decided to focus on 6 SDGs relevant to our business and material issues, which will be accomplished and create a significant positive change.
Goal 3: Good health and well-being
The BTS Group is committed to the safety, health and occupational health of employees, contractors and also the community in the area of the Group operations, namely community along the BTS SkyTrain and nearby, including remote communities which lack access to medical services. The BTS Group has provided assistance through social projects such as the Sky Clinic Project, the Next Station “Happiness” by BTS Group Project.
Goal 8: Decent work and economic growth
BTS Group’s business supports local employment everywhere we operate. The Group indirectly contributes to economic growth by paying taxes to the government and strengthening society, as it is a foundation for national economic development through social projects that address basic needs and also help improve living standards of the community.
Goal 11: Sustainable cities and communities
With the principal role of Mass Transit System provider in framing the direction of city expansion, as well as linking satellite suburban areas to the city center, BTS Group has recognised the importance of participation at every level in the development of the city of the future, designed for living in balance and harmony. The city expansion helps facilitate more convenient urban lifestyles, which in turn forms part of the foundation for sustainable economic growth.
Goal 13: Climate action
Volatility of both energy prices and limitation of energy sources, a trend towards higher electricity prices, and risks from international policies on the target of emissions reduction to keep rising global temperatures to well below 2 degrees Celsius, BTS Group, as a mass transit system operator, consuming electricity as the main energy for business operation, is committed to energy efficiency management to support the reduction of environmental pollution.
Goal 16: Peace, Justice and Strong Institutions
BTS Group is committed to conducting business guided by rigorous good corporate governance and business ethics and continuously promotes transparency and human rights. The Group also advocates the anti-corruption policy for all stakeholders.
Goal 17: Partnerships for the goals
BTS Group believes that no one or any organization can do everything alone. The BTS Group has set its business strategy by integrating the power and expertise of each business unit, aiming to create perfect-fit products and services responding to the urban lifestyle in accordance with the City Solutions Concept. Furthermore, the Group is looking for business partners and opportunities for other businesses to contribute to sustainable development.